Rozhovory v manaersk praxi – Jak mluvit, naslouchat a vst lidi k zodpovdnosti Bermann Eduard (2026)

Why do people fail to do what they promise? Why do they make excuses, wait for instructions and avoid responsibility? And how can managers conduct workplace conversations that genuinely change behavior and produce results without unnecessary conflict and frustration? This practical guide is for anyone who leads people and needs to be able to rely on their performance. It shows how to build a culture of responsibility in which employees take initiative and honor their agreements, while teaching managers to conduct crucial conversations clearly, fairly and effectively and to handle emotions and misunderstandings. Rather than offering theory, it provides concrete procedures, structured conversations, practical templates and real-world examples that can be used immediately. The book is aimed primarily at middle managers, but HR specialists, consultants and coaches will also find useful ideas. It covers three key conversations that can change results, ways to clarify expectations and reduce excuses, and practical templates and real examples. The contents are in Czech.