Jak jednat s rozhnvanmi lidmi Martin Ryan (2026)

This book helps readers better understand and communicate with angry people without becoming unnecessarily exhausted. It distinguishes between anger and aggression and explains that anger can be either a temporary state or a character trait, while short-tempered people are not necessarily bad. The first part focuses on understanding people experiencing anger, covering different personality types, biological factors, emotional development, the spread of emotions and thought patterns. Each chapter also offers practical advice. The second part presents ten specific methods for effectively handling situations involving angry people. The contents are in Czech.